Sizes:
* Please note that colours may display differently on your monitor than what is actually printed, due to the monitor settings and lighting conditions at the time the photos were taken.
Processing & Shipping
Average Processing time is 3-6 days. Your order will be ready to ship average within 3-5 days. Please allow shipping time after the processing time. Shipping times may vary based on your location.
Returns & Exchange
Due to the made-to-order nature, we only accept returns or exchanges when the item is damaged or faulty. Please contact us if you have received a faulty item and we will gladly replace it. However, it is very important for us that you are satisfied with your purchase. If you are not happy with the product, please contact us at support@bordercolliedup.com
Having a different colour in mind? Message us! 🐾
Size guide
|
|
LENGTH |
WIDTH |
HEIGHT |
|||
|
13″ (inches) |
13 ½ |
10 ½ |
⅝ |
|||
|
15″ (inches) |
14 ¾ |
11 ¼ |
⅝ |
|||
|
|
LENGTH |
WIDTH |
HEIGHT |
|||
|
13″ (cm) |
34.3 |
26.7 |
1.5 |
|||
|
15″ (cm) |
37.3 |
28.5 |
1.5 |
|||
Most of our products are made-to-order.
Production time is 2-7 business days.
*The embroidery items may take longer.
🔹For a DIGITAL GIFT CARD Purchase :
NO PHYSICAL CARD WILL BE DELIVERED.
Shipping times may vary based on your location.
3-5 days for shipping for domestic shipping within the U.S.
2-4 weeks for international shipping.
*Please note : Customers are responsible for custom fees that may apply for international orders.
Please order early to ensure you get your items timely to avoid disappointment and expect delays during the holidays.
As processing and shipping times vary by product and location, we cannot guarantee a certain delivery date.
Due to the made-to-order nature, we only generally accept returns, exchanges or cancellations if the item is damaged or faulty.
However, we want you to love your purchase and are committed to your satisfaction! If you are unhappy with the product, don't hesitate to get in touch with us at support@bordercolliedup.com and we will work with you to make it right.
Click Here for our complete shipping & return policy.